Question 1

Is IKSIR customizable?

Accepted Answer

Yes — fully modular, and it can connect to other complementary products. Activate only the modules you need; the system adapts to your business logic rather than forcing you to adapt to it.

Question 2

Do I need to buy all IKSIR modules upfront?

Accepted Answer

No. Start with what you need, then add modules as your needs evolve. You pay only for what you use, when you use it.

Question 3

Can add-on apps be purchased separately?

Accepted Answer

Yes. Complementary apps are offered flexibly: Iksir Tasks on request, and the AI apps (Anti-Theft, Doc Parser) in development. Each one is activated separately from the ERP modules.

Question 4

How does deployment work?

Accepted Answer

Four steps: needs analysis, installation and configuration, team training, and post-deployment support.

Question 5

Why choose IKSIR over another ERP?

Accepted Answer

IKSIR is a flexible alternative to rigid ERPs, built inside real retail and wholesale operations. It offers human support during French and Algerian business hours, fair pricing, full modularity, and development driven by client feedback.

Question 6

What does IKSIR cost?

Accepted Answer

The cost depends on the number of modules selected and the size of your organization. There are three plans, Essentiel, Croissance and Grand Compte, each quoted around your sites and roles. Contact our team for a personalized quote.

Question 7

Can I try IKSIR before buying?

Accepted Answer

Yes. We offer a personalized demonstration so you can see how IKSIR fits your specific operation before any commitment.

Question 8

Does IKSIR work with my existing tools?

Accepted Answer

Integrations are studied case by case. Our team reviews your current tools, such as e-commerce, accounting, CRM or logistics, and plans the connection without disrupting your operations.

Question 9

Are add-on apps independent or required?

Accepted Answer

The complementary apps (Iksir Tasks on request, plus the AI apps in development) are fully independent and can be switched on or off at any time. They add value but are not required to use the core ERP.

Question 10

What happens if I need help after purchase?

Accepted Answer

We provide support and follow-up after deployment. Our team answers during French and Algerian business hours, resolves technical issues, and stays with you throughout your use of IKSIR.

FAQ